Common problems

Something's wrong at home. Start here.

Safe things to check yourself, the signs that mean stop and call, and how to show a pro on video when you're still stuck.

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Plumbing

Plumbing help on Hollr

Toilet keeps running

Usually the flapper, the chain or the float. Most of it you can see with the tank lid off.

Garbage disposal humming

A hum with no grinding usually means a jam. How to free it with the power off.

Heating & cooling

Heating & cooling help on Hollr

Furnace blowing cold air

Thermostat setting, a clogged filter or a furnace in lockout. Safe checks to narrow it down.

AC not cooling

Settings, a dirty filter, a crowded outdoor unit or ice. What you can check before a visit.

Electrical

Electrical help on Hollr

Breaker keeps tripping

Usually an overloaded circuit or one faulty device. Here's how to tell, without opening the panel.

Outlet not working

Often a tripped GFCI in another room, or a breaker. How to track it down safely.

Gas fitting

Gas fitting help on Hollr

Gas fireplace won't turn on

Dead batteries, a switch or a pilot that's out. What's safe to check, and where to stop.

Appliances

Appliances help on Hollr

Washer won't drain

Usually a clog in the pump filter, the drain hose or the house drain. Check it unplugged.

Fridge not cooling

Blocked vents, dusty coils, a stopped fan or frost. Checks to do while you protect your food.

Water heaters

Water heaters help on Hollr

No hot water

Pilot, breaker or setting? How to narrow it down for gas, electric and tankless heaters.

Pilot won't stay lit

Often the thermocouple, a dirty pilot or a draft. What you can check, and where gas work starts.

Roofing

Roofing help on Hollr

Ceiling stain after rain

Shingles, flashing, eavestroughs or ice dams. What you can learn from inside, without a ladder.

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