A water stain on the ceiling
Show the stain and the attic above it. A roofer can tell whether it looks like the roof, the flashing or something else, like a bathroom fan.
Roofing on Hollr
Talk to a roofer on video, in minutes.
Show a roofer the stain on the ceiling, the damp in the attic or the shingles you can see from the yard. They tell you what's likely going on and how soon it needs a visit, all without you going up a ladder.
$34 for 15 minutes · $59 for 30 · you only pay when a roofer connects
What a roofer can help with on video
Shingles missing after a storm
Point your phone up from the ground or the window. They'll tell you whether it can wait or needs a tarp soon.
Frost or damp in the attic
Often a ventilation or insulation problem rather than a leak. Show the underside of the roof deck and the vents.
Ice dams along the eaves
Learn what's causing them, what not to do, and what to ask a roofer when they come out.
Water in the eavestroughs, not the downspout
Clogs, sagging troughs or a bad slope. Show the run from the ground and they'll point out the problem.
A drip around a chimney or skylight
Flashing is a common culprit. Show the inside and any photos of the outside you already have.
What works on video, and what needs a visit
Good for a video call
- Look at ceiling stains, attic damp and frost with you
- Review photos or drone footage of the roof
- Tell you whether a leak is urgent or can wait for a visit
- Explain ice dams, ventilation and flashing in plain terms
- Explain a roofing quote you've already been given
Needs hands on site
- Climbing on the roof or up a ladder to look
- Patching shingles, flashing or a leak yourself
- Structural damage to rafters or the roof deck
- Work your municipality says needs a permit
Your roofer tells you when it's one of these, and why.
Before you call
- Stay off the roofEverything happens from the ground, a window or the attic. Never climb up for the call.
- Gather photosPictures from the yard, a neighbour's window or a drone help a roofer see the outside.
- Charge your phoneTurn on the flashlight from the call screen to look around the attic.
- Step carefully in the atticStay on the joists or a board, never on the insulation between them.
A $34 call before you pay for a visit
Hollr video call, 15 minutes
$34
Roof repair in Canada
$500–1800
What most Canadian homeowners spend on a roof repair. Range from the HomeStars roof repair cost guide. A Hollr call tells you whether you need that visit at all.
Who licenses roofers in Canada
Roofing is a voluntary trade in most of Canada, so a certificate isn't required by law to work on roofs. Quebec is the exception, where certification is compulsory. How Hollr checks licences.
| Where | Regulator | What it means |
|---|---|---|
| Ontario | Skilled Trades Ontario | Certificate of Qualification, Roofer (449A). Voluntary trade. |
| Quebec | Commission de la construction du Québec (CCQ) | Competency certificate required for roofers. Compulsory trade. |
| Across Canada | Red Seal | Interprovincial endorsement for qualified roofers. |
Roofing questions
How can a roofer help if they can't see the roof?
Most leaks show up inside first. A stain on the ceiling, damp sheathing or wet insulation in the attic tells a roofer a lot about where water is getting in. Add photos from the ground or a drone, and they can usually tell you what's likely wrong and how urgent it is.
Should I go up on the roof to show the roofer?
No. Don't climb onto the roof or up a ladder for a Hollr call. Show the roofer what you can see from the ground, a window or the attic, and use photos you already have. If someone needs to get up there, that's a job for a roofer in person.
Will the roofer come to my house afterwards?
Hollr calls are advice on video. If the job needs hands on site, your roofer tells you why, and your notes and photos stay with you for whoever you hire, so you know what to ask for in a quote.
How much does a roofing video call cost?
$34 CAD for 15 minutes or $59 CAD for 30 minutes. You see the price before the call starts and only pay when a roofer connects. Pick 30 minutes if you want to walk the attic and go through your photos together.
Other trades on Hollr
Be first to call a roofer on Hollr
Hollr is launching across Canada. Leave your email and we'll send your invite the day it opens near you.