A tap that won't stop dripping
Usually a worn cartridge, washer or O-ring. A plumber can tell which from the tap style and walk you through the swap.
Plumbing on Hollr
Talk to a licensed plumber on video, in minutes.
Point your phone at the leak, the drip or the drain that won't clear. A licensed Canadian plumber tells you what it is, what to try, and whether it needs a visit.
$34 for 15 minutes · $59 for 30 · you only pay when a plumber connects
What a plumber can help with on video
A leak under the sink
Slip nuts, a cracked trap or a supply line. Show the joint and they'll tell you what to tighten and what to replace.
A toilet that keeps running
Most of the time it's the flapper, the fill valve or the chain. They'll spot it in a minute on camera.
A slow or blocked drain
Sink, tub or floor drain. Learn whether a plunger or snake will do it, or whether it's deeper in the line.
Low water pressure
One fixture or the whole house? An aerator, a shut-off that isn't fully open, or the pressure regulator.
A sump pump that won't kick in
Check the float, the outlet and the check valve together before water reaches the basement floor.
What works on video, and what needs a visit
Good for a video call
- Find the shut-off valve and stop the water
- Identify the part and the exact model to buy
- Walk you through a cartridge, flapper or trap swap
- Tell you whether a leak is urgent or can wait
- Explain a quote you've already been given
Needs hands on site
- Cutting into walls or soldering copper
- Main sewer line clears and camera inspections
- Anything on a gas line, like a gas water heater's supply
- Work your municipality says needs a permit
Your plumber tells you when it's one of these, and why.
Before you call
- Find the shut-offIf water is moving, close the valve under the fixture or the main shut-off first.
- Charge your phoneTurn on the flashlight from the call screen to light up under the sink.
- Grab a towel and a bucketYou may loosen a fitting while your plumber watches.
- Have the model handyA photo of the label on a tap, toilet or pump saves time.
A $34 call before you pay for a visit
Hollr video call, 15 minutes
$34
Plumber service call in Canada
$140–475
A typical plumber service call, before any repair work. Range from the HomeStars plumbing cost guide. A Hollr call tells you whether you need that visit at all.
Who licenses plumbers in Canada
Plumbing is a regulated trade in most of Canada. Before a plumber takes a Hollr call, we check their certificate with the body that issues it in their province. How Hollr checks licences.
| Where | Regulator | What it means |
|---|---|---|
| Ontario | Skilled Trades Ontario | Certificate of Qualification, Plumber (306A). Compulsory trade. |
| Alberta | Alberta Apprenticeship and Industry Training | Journeyperson certificate. Compulsory trade. |
| British Columbia | SkilledTradesBC | Certificate of Qualification and Red Seal. |
| Quebec | Commission de la construction du Québec (CCQ) | Pipe-mechanic competency certificate. |
| Across Canada | Red Seal | Interprovincial endorsement for qualified plumbers. |
Plumbing questions
Can a plumber really fix a leak over video?
Often, yes. Most household leaks are a loose fitting, a worn washer or a failed supply line, and a plumber can see which on camera and talk you through the fix. If it needs tools you don't have or work inside a wall, they'll tell you on the call.
What should I do first if water is pouring out?
Close the shut-off valve under the fixture, or the main water shut-off where the line enters the house, usually in the basement near the front wall. Then open Hollr and show a plumber.
Will the plumber come to my house afterwards?
Hollr calls are advice on video. If the job needs hands on site, your plumber tells you why, and your notes, photos and parts list stay with you for whoever you hire.
How much does a plumbing video call cost?
$34 CAD for 15 minutes or $59 CAD for 30 minutes. You see the price before the call starts and only pay when a plumber connects.
Other trades on Hollr
Be first to call a plumber on Hollr
Hollr is launching across Canada. Leave your email and we'll send your invite the day it opens near you.