The fan is set to ON
With the thermostat fan on ON instead of AUTO, air keeps blowing between heating cycles, and that air feels cool.
Heating & cooling problem
Cold air from the vents usually means the fan is running but the burner isn't heating, or isn't staying lit. A few safe checks at the thermostat and around the furnace often point to why.
Still stuck? Show a licensed heating and cooling tech on video · $34 for 15 minutes
These are typical causes, not a diagnosis. A pro looking at yours can tell you which it is.
With the thermostat fan on ON instead of AUTO, air keeps blowing between heating cycles, and that air feels cool.
A dirty filter restricts airflow. The furnace can overheat and shut the burner off as a safety measure while the fan keeps running.
After failing to light a few times, many furnaces stop trying and flash an error code. A dirty flame sensor is a common reason, and cleaning it is a job for a tech.
High-efficiency furnaces vent through plastic pipes on an outside wall. Snow, ice or debris over them can stop the furnace from heating.
Some furnaces run the fan briefly before the heat comes up. Give it a few minutes from a cold start.
Don't open the burner compartment or touch the gas valve or gas supply. Those are jobs for a licensed tech on site.
Point your phone at it and a licensed heating and cooling tech tells you what's likely going on, what's safe to try next and whether it needs someone on site. $34 for 15 minutes or $59 for 30, and you only pay when a pro connects. Hollr is launching across Canada, so join the waitlist for your invite.
Advice only: Hollr pros diagnose and guide over video, and refer anything that needs hands on site. Live electrical panels and gas lines are never walked through on a call. Hollr checks every heating and cooling tech's licence with the provincial body that issues it. How we check.
Common causes are the thermostat fan set to ON, a clogged filter making the furnace overheat and shut off its burner, or a furnace in lockout after failing to light. The blinking light on the furnace usually tells you which.
On many furnaces, you switch the power off at the furnace switch, wait a minute, and switch it back on. Do it once. If it goes back into lockout, call a licensed HVAC tech rather than resetting it again and again.
It can. With too little airflow, the furnace can get too hot inside, and a safety switch shuts the burner off while the fan keeps blowing. A clean filter is the first thing to try.
Yes, for diagnosis. On a Hollr call, a licensed tech can read the error code with you, check your thermostat and filter, and tell you whether it needs a visit. They never walk you through the burner or gas supply.